Return Policy

Items purchased from Roberta’s must be returned within 7 days from the date of purchase. An exchange or refund will be issued for any items returned. Merchandise must be in original and unworn condition, accompanied by the original gift box with all tags attached and with all explanation/instruction booklets intact.


Closeouts, special orders, altered items (including ring sizings) and custom items are not returnable or exchangeable. Gift certificates are not redeemable for cash.


All items are inspected prior to shipping. Should any merchandise be received in damaged condition as a result of shipping, customer service must be contacted immediately toll free at 1- 866-561-4919.

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Roberta's Jewelers is a member of the following organizations.