Privacy Policy

Roberta’s Jewelers is very concerned with the well being of all private information that our customers share with us. Under no circumstances do we sell or rent any information that we collect to other businesses and we pledge to protect and enforce the confidentiality of this information. We don’t sell, share or collect for third party organizations.


What information does Roberta’s collect?
For those individuals who visit our site but do not make a purchase, we collect and store ip (“internet protocol”) addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. For those who make a purchase on Roberta’s, in order to fulfill the order, we collect and store name, address, shipping information, e-mail address, telephone number, purchase data, and billing information. We do not sell, share or collect for any third party organizations.


Does Roberta’s use “cookies”
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Currently, if you place an item in a shopping cart during your visit to Roberta’s, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.


How does Roberta’s use the individualized information that we collect?
Roberta’s will use the information referenced above to fulfill your order and provide services related to Roberta’s or operation of our business. Example of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, web site evaluation, data analysis and, where applicable, data cleansing.


In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track you order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Roberta’ We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the e-mail address or phone number provided below:

Contact number: 1-866-561-4919


We currently send e-mails only to those Roberta’s customers who interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the Roberta’s newsletter, as the case may be.


Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Roberta’s Jewelers for a brief period of time after you make your request. You may also use the above address and phone number to correct or update any of the individual information we have stored.


Will the Roberta’s privacy policy change?
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our web site. A message will be displayed on our home page for a period of time that a change has been made. We also may send an e-mail describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.


If you have any questions or concerns about our privacy policy, please contact us.

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